Turn Your App Administrators into Super-Users

Your app administrators are your ambassadors; they keep your app alive and thriving. Therefore, it’s imperative that they fully understand every module’s capabilities and how to best optimize their use.

Visit our Knowledge Base page to access plenty of step-by-step guidance on how to use a module, perform a function or create other forms of app content.

Visit Additional Training for in-depth, one-on-one module trainings or to schedule a post-launch onboarding session.

Actions

1. Encourage app administrators to engage with each app module, learning how features work and adding content where applicable.
2. Have lunch-and-learn sessions with app administrators to walk them through each module’s capability and to help them identify useful information to share with users.
3. Use our FREE Knowledge Base resource, which illustrates how each module can be used step by step, as part of your training toolkit.
4. If app administrators need further guidance or a module refresher, we have you covered with advanced module training sessions.
5. Should you bring on new app administrators and want them to go through the onboarding process, schedule a one-on-one training session with one of our client success coordinators.