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App Success Tips

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  • Ensure Your App Is a Must-Have for Your Community
  • Keep Your App Fresh
  • Populate Your App For Launch
  • Prepare and Plan Your Marketing Launch Activities
  • Train Your App Administrators
  • Turn Your App Administrators into Super-Users

App Version Update Notes

  • Version 3.11.0
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  • Version 3.12.2
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Keep Your App Fresh

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Man working on laptop siting on oversized cell phone

With 28% of apps being uninstalled within 30 days, it’s imperative to keep your app active to avoid staleness and potential removal from a user’s device.

Visit Content & Design to find reliable content that you can add to your app.

Actions

  1. Add timely community updates to your News Module to keep users informed.
  2. Easily drip-feed ready-to-publish blog posts and/or infographics from our wide list of topics on an ongoing basis.
  3. Send out assessment requests regularly to keep stakeholders aware of their own preparedness or topic knowledge, and to evaluate your community’s preparedness.
  4. Create and send checklist reminders to promote community safety and disaster preparedness.
  5. Continuously add video links from credible sources (FEMA, CDC or other government agencies) to your Video Library to help dispel misinformation.
  6. As new seasons bring new challenges, browse our Content Packages for fresh material that be loaded into your app quickly and seamlessly.
  7. Use the Authoring Tool CMS to create visually appealing app content, increasing the chances of it being read.
  8. Add community-specific PDF documents to your PDF Library as they become available.
  9. Continue populating your FAQ Module with new and popular questions that staff is being tapped to answer.
Still stuck? How can we help?

How can we help?

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