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Use the Alerts module to notify app users about current or imminent incidents, emergencies and disasters. Admins can create an alert for a defined duration and for a specific event, and can update users as the situation changes.
Alert Examples:
1. Select ALERTS from the menu on the left.
2. Click on the CREATE button in the top right corner to create a new alert.
3. Add a TITLE and DESCRIPTION in the appropriate text boxes.
4. Next, set a condition for each category.
5. Slide the DISPLAY LOCATION button to ON if you want the app to display a map of the affected area to users on their device.
A map of the area will appear:
6. Slide the ACTIVATE SAFETY CHECK button ON if you want users to be able to report if they are safe or need help during an emergency.
Note: See the Viewing Safety Checks section below for more information.
7. Slide the SET ALERT EXPIRATION button to on if you want to set a date and time for the alert to expire.
Set the date and time in the appropriate boxes that appear.
8. Click PUBLISH in the top-right corner to save and publish your alert.
(Or select the 3 DOTS in the top-right corner to discard the alert.)
Note: Activate the Safety Check at anytime by double-clicking the published alert in the main Alert menu, and selecting the blue icon in the bottom-right corner.
9. Select PUBLISH in the popup window to confirm.
And you’re done! Your Alert will appear in the app like so:
1. In the main Alert menu, double-click the appropriate alert.
2. View users’ submitted safety checks in the right-hand column.
1. In the main Alerts menu, select the alert you want to modify and click on the THREE DOTS in the top right-hand corner.
I. To EDIT an alert:
1. Select EDIT from the dropdown menu.
2. Follow STEPS 3-9 above to edit and republish the alert.
II. To DELETE an alert:
1. Select DELETE from the dropdown menu.
2. Select DELETE in the popup window to confirm your selection.
III. To DUPLICATE an alert:
1. Select DUPLICATE from the dropdown menu and click DUPLICATE in the popup window to confirm your selection.
2. Follow STEPS 3-9 in the Creating a New Alert section to make edits and publish the new alert.
Note: You can also duplicate an alert from within the alert’s main page. Double-click it in the Alert menu, select the THREE DOTS in the right-hand corner of the new page and click on DUPLICATE in the dropdown list.
NOTE: Search for a specific alert by typing a keyword(s) in the SEARCH box in the main menu and pressing ENTER.
IV. To ARCHIVE an alert:
1. Select ARCHIVE from the dropdown menu and click ARCHIVE in the popup window to confirm your selection.
NOTE: Archive an old/expired alert to remove it from all users’ devices and save it to the archives list.
1. Select END ALERT from the dropdown menu and click END ALERT in the popup window to confirm your selection.
Note: You can also end an alert from within the alert’s main page. Double-click it in the Alert menu, select the THREE DOTS in the right-hand corner of the new page and click on END ALERT in the dropdown list.
1. In the main Alert menu, select the alert for which you want to receive NWS and FEMA alerts, and select the THREE DOTS in the top-right corner of the column.
2. Select FEMA & NWS ALERTS from the dropdown menu.
Note: You can also click this icon to edit, delete, archive, duplicate or end an alert.
3. Click on the EDIT button in the top-right corner of the new page.
4. Slide the button next to Receive alerts from FEMA and NWS to ON.
5. In the map section, set a zone for which to receive alerts. (If no zone is specified, alerts will be received for every region.) You can do this in 3 ways:
a) Select the PIN DROP icon on the left and use your mouse to cover the area you want to receive alerts for. You can also use the number box on the left to specify the exact mileage you want covered. Then, press SAVE.
b) Select the SQUARE icon on the left and plot points on the map of the area you want to receive alerts for. (If no zone is specified, alerts will be received for every region.) Then, press SAVE.
Name the alert zone in the popup window and press SAVE.
c) Select the DOWNLOAD icon the left and import your own GIS or KML files and press CONTINUE.
6. Narrow down which alerts you’re receiving by setting conditions based on: SEVERITY, CERTAINTY, STATUS, URGENCY and RESPONSE.
7. Click SAVE in the top-right corner.
1. In the main ALERT menu, double-click on the alert you would like to update.
2. In the new window, select POST AN UPDATE on the bottom left.
Note: To view activity logs of live updates, select ACTIVITY at the bottom of the specific alert’s main page. All activity related to the alert will be listed in order according to the most recent date/time.
